At Result Plan Ltd we respect your privacy and we promise to:

  • Use your personal information only to provide you with the information you have requested or agreed to receive.
  • Keep your data safe and secure and process it in a manner that follows your wishes.
  • Use cookies to improve the quality and relevance of the messages we send you.
  • Assist you to change your mind at any time about the communications you have signed up to receive.

About Result Plan Ltd

Result Plan Ltd’s registered address is Venta House, Maesglas Retail Park, Newport, Wales, NP20 2NS

Company registration number is 10765773

Result Plan is committed to ensuring that your privacy and data is protected. Should we ask you to provide certain information by which you can be identified when using this website/our service, then you can be assured that it will only be used in accordance with this privacy statement.

We reserve the right to update this policy from time to time by updating this page; you should check back occasionally to ensure that you are happy with any changes. This policy has been updated to comply with GDPR and ePrivacy Regulation.

What information do we collect?

We may collect, store and use the following kinds of personal information:

  • information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation);
  • information that you provide to us in our Nutritional Assessment, email notifications and/or newsletters (including name, email, height, age, gender and activity level);
  • any other information that you choose to send to us;

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • The correct plan for you.
  • We use the information to improve our products and services.
  • We may periodically send new offers about new products available and any other information which we think you may find interesting using the email address which you have provided.
  • We may use the information to customise the website according to your interests.
  • To provide information to you that you request relating to our services.
  • To inform you of any changes to our website or services or to give you any information that we believe is in your best interest.
  • Where we are legally required to disclose your personal information.
  • To further fraud protection and reduce the risk of fraud.

Disclosing your information

We will not disclose your personal information to any other party other than in accordance with this Privacy Policy or in the following circumstances:

Cookies

Because our website has Google Analytics, our website uses cookies. By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

What Are Cookies

A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google’s privacy policy is available at: http://www.google.com/privacypolicy.html.

Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies. For example, in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector. Blocking all cookies will, however, have a negative impact upon the usability of many websites.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following way:

○  if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at admin@resultplan.com

Third Parties

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties that we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the General Data Protection Regulation (GDPR). If you would like a copy of the information held on you please write to Result Plan LTD Venta House, Maesglas Retail Park, Newport, Wales, NP20 2NS

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Security

The security of your transaction is important to us and to prevent any details being seen by unauthorised persons it is protected throughout the payment process. To do this we use a secure server to encrypt the information before it is sent to the payments processor.

Right To Be Forgotten

You have the right to request any/all data we hold on you to be deleted. To raise your right to be forgotten, please email your request to admin@resultplan.com The day of your request will begin a 28 day process in which all information we hold on you will be deleted.

Data Retention

In compliance with GDPR 2018 we only hold information for as long as deemed necessary for us.